Return & Refund Policy for BodyContours
At Bodycontours, we want you to be completely satisfied with your purchase. If for any reason you're not happy, we offer a 30-day return policy under the following conditions:
Return Eligibility
✔ Items must be unused, in original condition, with tags attached and in original packaging.
✔ Proof of purchase is required.
✔ Returns must be authorized prior to being sent back.
How to Initiate a Return
- Contact us at info@bodycontoursfajas.com to request a return.
- If approved, we will provide a return shipping label and instructions.
- Returns should be sent to:
5729 N University Dr, Tamarac, FL, 33321, United States.
🚨 Returns sent without prior authorization will not be accepted.
Refund Process
- Refunds are processed within 10 business days after approval.
- Please note, processing times may vary depending on your bank.
Non-Returnable Items
🚫 Sale items, gift cards, perishable goods, custom products, personal care items, and hazardous materials cannot be returned.
Return & Exchange Costs
- United States: All returns and exchanges for U.S. purchases are 100% free.
- International Returns: Shipping costs are non-refundable, and customers are responsible for the return shipping costs. For exchanges, the customer covers the return shipping, and Bodycontours covers the cost of shipping the new item.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately for a resolution.
For questions, feel free to reach out to us at:
📧 info@bodycontoursfajas.com
📱 WhatsApp: +1 954-366-1505
We’re here to help and ensure your satisfaction! 💕
